Work was a total blur my CRT (call handle time) was major high! And my MRC went down hill with all the removals I did! But I still have time to fix it!. I love work! everyday is a different experience no call is ever the same, people get interesting! But it's all handled on how i take the approach. I thank god I have a job I love there's nothing like waking up with a smile and looking foward to helping someone out! I'm a lil sad that I couldn't spend my sisters b-day with her. But hopefully we'll be able to do a little shopping on friday for her! Time flys so fast the new year is just around the corner! *New year new beginning*:) so much to be planned so much to accomplished.
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